Privacy Policy & Information 
This section covers (hopefully) everything you need to know about:
 
 
What we collect & why When you register with and shop at GetGeared, there are different ways we gather information about you:
  • When you register with us ("join GetGeared"), we ask you for different information including your first and last name, your email address and a confirmation that you "opt-in" (or: confirm with a tick that you are happy for us to send you emails telling you about the latest stuff and offers in addition to those emails used to confirm purchase and delivery);
  • When you purchase from us, you also provide us with your cardholder address, delivery address, contact details such as phone numbers and payment details. We keep a record of this information. All this is necessary for us to fulfill your order and to process any returns you may make (and want to be reimbursed for!);
  • We keep a record of your purchases, which means we can tailor our offer to you;
  • We keep a record of email correspondence you send to us and we send to you. This helps us track your order and respond to concerns you may have, specifically and appropriately as you'd expect us to.
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How we receive and store information about you We appreciate (a lot) that the Internet has its advantages and downsides. As a result, we have some robust policies to safeguard your details:
  • All the information we collect about you via the website and correspondence with you is used to operate and improve our service to you. That's it. We don't pass your details on to other commercial organisations or hire them out as "mailing lists";
  • The information you provide is saved directly and securely onto protected servers.
  • All GetGeared online purchases take place in a safe environment using the latest security technology to protect you;
  • We encrypt your credit card information to ensure your transactions with us are private and protected as they travel across the Internet. That means that we only accept orders from web browsers that support Secure Socket Layer (SSL) technology. Most browsers above version 3 support this technology;
  • Your payment details are held in an encrypted format until we process your order. This encryption makes it virtually impossible for unauthorised parties to read the information you send us;
  • The encryption technique we use is the highest standard available (128-bit) for e-commerce and certified by VeriSign, the world's most respected certification body for secure online shopping.
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How we use information about you We're committed to using your information only for:
  • Dealing with orders and accounts for the supply of our goods and services;
  • Planning and managing GetGeared's business, including understanding your preferences and buying habits better (and serving them better);
  • Providing you with offers and information, but only if you've let us know that's what you want;
  • Assessing your request for delivery of goods and services from us where we may make enquiries about you including searching your records held by organisations like Equifax and credit reference agencies. At all times where we use or disclose your information, it'll remain secure.
There are only three situations where we may share some of the information about you with others:
  • With agents acting on behalf of GetGeared - including logistics services, credit card clearing agencies (Barclays Merchant Services), credit reference agencies, marketing service providers (companies that help us implement our marketing campaigns) and that we use to process the orders you place with GetGeared and assist us in the service and information we provide to you. In all these instances, we provide them with the information they need, and only what they need, and ensure that they operate to the same principles we hold;
  • With outside research companies whom we may ask to contact you directly for your opinions on our products and services (and they will only receive the information that they need to perform that task);
  • In the unlikely event that our business assets are sold to another company (our data records are part of our business).
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How we DON'T use information about you We will never:
  • Pass on your address and email details to a third party for the purpose of them marketing their products to you. We may from time to time include details of offers from other companies in our own marketing that we think may interest you, but only where you have allowed us to do so by "opting-in" to our marketing policy ("join GetGeared");
  • We don't share your credit card details with anyone (other than the payment service providers we use to clear your payment including Barclays Merchant Services).
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The Internet The Internet is a global network - therefore there are cases where your data travels internationally. We want you to know that if you visit or shop at GetGeared, you're agreeing to this and authorise us to process data in that way.

All GetGeared online purchases take place in a safe environment using the latest security technology (128-bit SSL) to protect you. The encryption technique we use is certified by VeriSign, the world's most respected certification body for online shopping.
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Cookies (or information stored on your computer) Cookies are small text files that websites can send to your computer. They aren't programmes and can't read other information on your PC. They simply help you to move around the website and for the website to remember what you put into your basket. They also help the website remember your registration details when you return for your next visit.

Most Internet shopping sites don't work without cookies. That's the same for GetGeared. The European Union Directive on Privacy and Electronic Communications ("The Directive"), which came into force in July 2002 and has been implemented further in the UK with the privacy rules coming in to force in December 2003, recognises cookies to be a "legitimate and useful tool" for many activities. Nevertheless, the Directive makes it compulsory to inform you if cookies are being used (which is what we're doing here!) and inform you where you can find more information, which is here: www.aboutcookies.org.

Lastly, the Directive places an obligation on us to make you aware that you can set your computer to reject cookies. You can find instructions on doing this also at www.aboutcookies.org. However, GetGeared's website will not work without the use of cookies (at least not if you wish to buy something!).
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Further information If you have any queries about your personal data or our privacy policy, please click here to contact us in order to get further information or correct any inaccuracies.

 
And finally ... To be on our list of noteworthy individuals, you make that choice by joining our mailing list.
  • If you don't wish us to contact you by email for offers from GetGeared and any potential related offers we may include in our marketing, please click here to contact us, stating the email address (or mailing address) you want us to remove;
  • If you want to opt-in, please fill in the "join GetGeared" registration form and tick the box where you agree to receive information about offers.
Please remember, if you opt out we won't send you promotional and sale offers and you will need to visit the web site to know how you can save on gear throughout the year.
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© 2016 GetGeared